Trends in digital payments to consumers in the United States 2020 – ResearchAndMarkets.com

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DUBLIN – (BUSINESS WIRE)–The “Trends in consumer digital payments in the United States” the report was added to ResearchAndMarkets.com from offer.
Already in growth mode, digital consumer payments are now in hyperdrive, driven by a pandemic that has moved consumer buying and shopping much further into the digital realm. However, this shift is also benefiting from broader macroeconomic trends: on the favorable winds of m-banking, m-payment accounts have become common choices and fintech innovation is rapidly advancing open banks, neobanks and installment loans. at the point of sale. Meanwhile, the opportunity for faster payments is emerging – and mobile banking can enable consumers to take full advantage of the benefits of faster payments. In the process, making a payment takes a back seat, seamlessly integrating into the customer’s shopping experience.
This report uncovers the trends and innovations that are reshaping consumer digital payments in real time, examining the key drivers of consumer digital payment, assessing trends for faster and more transparent payments, and analyzing the influence of COVID- 19 on the consumer digital payments space.
As part of this market research, a second report, Consumer Payment Card Use Trends in the United States, is included.
This report provides a compact overview of the continuity and changes in American adult use of the following types of consumer payment cards:
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Debit cards
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Credit card
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Gift cards
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Prepaid cards
Main topics covered:
summary
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Scope of the report
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Summary of the report
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Consumer digital payment factors
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Growth of e-commerce drives e-payments
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COVID-19 pandemic is pushing digital commerce into high gear
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The share of electronic payments continues to increase
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Digital banking and access to payments predominate
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It’s a mobile world
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Fintech innovation drives the transformation of digital payments
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Words to live by: faster, easier, invisible, engaged
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The opportunity for faster payments
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Payments disappear in the background
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Renaissance contactless card
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The COVID-19 effect
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Payment methods and payment methods Security changes
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Spending and changes in banking behavior
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Evolution of the use of consumer credit and future payment choices
Digital payment factors
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Growth of e-commerce drives e-payments
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E-commerce continues to increase its share of retail sales
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Both internet-only and omnichannel e-commerce sales trends are strong
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Table of Ecommerce Sales: In-Store, Live, Internet-Only, and Omnichannel, 2015-2019 ($ Billions)
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COVID-19 pandemic is pushing digital commerce into high gear
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Table Estimated Quarterly Retail Sales in the United States: Total and E-commerce, Q3 2018-Q2 2020 ($ billion)
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Online shopping turns into electronic payments
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The share of electronic payments continues to increase
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Consumer use of payment cards exceeds cash, checks and money orders
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Debit exceeds cash
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Money is losing ground
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ACH on verification
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Table Number of monthly consumer payments by type of payment instrument, 2015-2019
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Table Share of payments made to consumers, by type of payment instrument, 2015-2019
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ACH-based consumer payment methods generate the most payment value
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Table of dollar value of payments to consumers by type of payment instrument, 2015-2019
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Table Share of dollar value of payments to consumers by type of payment instrument, 2015-2019
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Digital banking and access to payments predominate
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Table Consumer ownership of accounts and adoption of account access technologies, 2015-2019
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Online Incursions
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It’s a mobile world
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Mobile phones and connected devices
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Mobile banking services, a common phenomenon
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Yet consumer adoption of mobile payment services remains low
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In-Dash payments: the frontier of mobile payment
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Fintech innovation drives the transformation of digital payments
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Open bank
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Neobanks
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Point of sale installment loans
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Words to live by: faster, easier, invisible, engaged
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The opportunity for faster payments
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What it is
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How it works
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What he can offer
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Who provides the solutions
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Mobile banking services as a catalyst?
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Payments disappear in the background
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What it is
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Why it matters
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Show how it’s done: engage retailer apps based on functionality
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In short: Kohl’s
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In short: American Eagle
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More Than Mobile P2P: Square’s Feature-Based Engagement
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Seamless digital payment experience
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Table of payment methods used by smartphone, 2020
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One possible solution: secure “Click to pay” distance commerce
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Fluid rewards
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Renaissance contactless card
The COVID-19 effect
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Payment method changes
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Payment methods: the less physical contact, the more likely they are to be used
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Table Effect of COVID-19 on digital and non-digital payment methods used, over / under ranked ratio, 2020
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Security of payment methods: prepayment wins; Giving a card to a loser
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Table Effect of COVID-19 on Physical Payment Methods Used at Point of Sale, Ranked by Safe / Unsafe, 2020
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Spending and changes in banking behavior
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Banks deliver in the clutch; Digital preferences catch fire
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Table Effect of COVID-19 on Banking Spending and Behavior, Ranked by Agree / Disagree Ratio, 2020
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Evolution of the use of consumer credit and future payment choices
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Changes in the types of consumer credit used: credit cards rule
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Table Effect of COVID-19 on types of consumer credit used, ranked by plus / minus ratio, 2020
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Credit cards and debit cards more likely to be used during crisis period
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Table Effect of COVID-19 on the future use of consumer credit instruments and non-credit payment instruments, ranked by plus / minus ratio, 2020
appendix
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Methodology
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Consumer survey methodology
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Abbreviations
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Table Annex-1: Abbreviations of reports, 2020
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Terms and definitions
For more information on this report, visit https://www.researchandmarkets.com/r/244om9
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